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Tuesday, May 16 • 11:45 - 12:25
An ecosystem approach to financial inclusion through digitization of payments LIMITED

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Presenting the results of a research and subsequent activities to increase the use of digital payments at the last mile. The research was conducted with low-income customers and merchants to assess the awareness and satisfaction levels, and to identify the barriers to usage, simultaneously identifying incentives for both customers and merchants. The findings have been combined to develop an ecosystem approach to work on the key aspects in a synchronized manner. 

avatar for MUKESH SADANA


Digital Development Advisor, USAID
Mukesh Sadana is a Digital Development Advisor with USAID/India where he is helping to integrate digital technology and data-driven approaches into mission programming and co-managing a project to increase the use of digital payments among low income populations. He has over 18 years... Read More →

Tuesday May 16, 2017 11:45 - 12:25 IST