Transparency International Kenya (TI-Kenya) is a non-profit organization founded in 1999 with the aim of a transparent and corruption-free Kenya for good governance and social justice. Through its regional offices by the name Advocacy and Legal Advice Centers (ALACs) TI-Kenya has embraced digital initiatives with the aim of empowering the Citizens to identify and fight corruption by reporting. Among them, is the Integrated Public Complaints and Referral Mechanism (IPCRM) Platform which has brought together four commissions namely; Ethics and Anti-corruption Commission (EACC), the Commission on Administrative Justice (CAJ), Kenya National Commission on Human Rights (KNCHR), National Cohesion & Integration Commission to receive complaints from the citizens on issues of corruption, mal-administration, human rights violations and to foster cohesion. The other two agencies involved in the platform are Transparency International-Kenya and National Anti-corruption Campaign Steering Committee (NACCSC) who are involved in civic engagement on Anti-corruption strategies as well as receiving corruption related complaints.
Since its inception, the IPCRM has provided a platform for ease of receiving complaints and referring them to the relevant agency within the platform for resolution.
In scaling up the digital initiative, TI-Kenya also runs Uwajibikaji Pamoja (“Accountability Together” in Kiswahili) which is a web-based Integrated Complaint Referral Mechanism. This is implemented in three counties (Turkana, West Pokot and Wajir), in partnership with over 40 state and non-state service providers both at local and international levels.
These digital initiatives have enhanced partnership among the participating agencies, saving administrative costs of running an office and to facilitate enhanced access by the public to oversight complaints mechanism. This has also further given the Citizens an avenue to log onto the system through the Public portal and register their complaint creating convenience and protection in terms of identity as one can choose to report anonymously.
