2017 ICT4D Conference

The Mobenzi mHealth WBOT solution has been aligned with the South African National Primary Healthcare re-engineering programme implemented by the National Department of Health and digitises all the official stationery, workflows and reports which underpin the WBOT mandate. This solution is in use by over 40 teams in the North-West Province (since 2012) and, more recently, the Western Cape.

An integrated system coordinates the end-to-end solution which spans messaging, data collection, workflow, health systems interoperability, reporting, point-of-care decision support and mobile capacity-building.

Operationalising Data on web interfaces provide real-time management information for team leaders and supervisors to all WBOT activity allowing them to track team performance, provide assistance and support. All reports and stats are available, with the ability to drill down to individual household or client level data.

Objectives of the WBOT Solution:
• Ability for field staff to work offline with data synchronisation taking place automatically in the background
• Complete case management, intuitive data collection, real-time validation, and decision-support
• Workflow automation to enable referrals, client care management and complementary long-running processes
• Integrated remote support, device and connectivity management