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Tuesday, May 16 • 14:15 - 14:55
Mitigating operating challenges in large scale preventive mHealth programs LIMITED

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The Mobile Alliance for Maternal Action (MAMA) was launched in 2011 to catalyze the global community to deliver stage-based vital health information to new and expectant mothers and their families through mobile phones. The Bangladesh program Aponjon has already served 2 million women and their gate keepers since 2012. In addition to a 24/7 Doctor’s line and a mobile app, Aponjon is unique in terms of addressing sustainability through a subscription charge for subscribers who can pay. mMitra, of NGO ARMMAN in India, is a weekly/twice a week free voice call service providing information to more than 650,000 women, since inception in late 2014, through pregnancy and infancy in their chosen timeslot and language. Three tries for every message, a missed call system (if all three tries are missed), call center (to inform in case of delivery, miscarriage, change of timeslot or phone number), and HIV-AIDS and malnutrition customized programs add to the depth of the program. MAMA South Africa experimented with a 5 channel technology strategy (SMS, USSD, Mobisite, MXit and the Vodafone Live Operator Deck, VLive) to reach over 800,000 women within 3 years before the lessons and base technology from the program were used to create the national MomConnect program of the National Department of Health in 2014 which has now reached over 1 million mothers in 95% of South Africa clinics. The pilot phase of HelloMama, Nigeria, which commenced in 2015, is being implemented in Ebonyi and Cross River (41 sites; target: 15,000 women) before a nationwide scale-up.

The panel discussion will involve a representative from each country team collating and presenting the experiences of the four MAMA programs in mitigating the operational challenges faced in the key components of such large scale mHealth programs: Nigeria: Content; India: Implementation & Impact Assessment; South Africa: Technology and Bangladesh: Sustainability. The panel will leverage the wealth of experience within the four teams to disseminate valuable lessons learned that will benefit other nationwide mHealth programs.

Speakers
EA

Emmanuel Atuma

Project Director, Jhpiego/MCSP
Atuma has over 18 years’ experience in the development sector in Nigeria, spanning Reproductive Health, HIV/AIDS and Health Systems Strengthening; building institutional/organizational capacities of governments CSO’s and community structures for effective health response... Read More →
avatar for Dr. Aparna Hegde

Dr. Aparna Hegde

Founder, Chairperson and Managing Trustee, ARMMAN
Dr Aparna Hegde is the Founder of ARMMAN, a Mumbai-based mother and child health NGO. ARMMAN’s projects make innovative use of technology to achieve scale and have impacted more than 650,000 lives. Dr. Hegde is also is the Founder and Director of C.U.P (Center for Urogynecology a... Read More →
avatar for Debbie Rogers

Debbie Rogers

Managing Director, Praekelt.org
Debbie Rogers is the Managing Directorr for Praekelt Foundation. Prior to this, she was the General Manager  for the organisation, lead the Service Design Team and headed up the Health Portfolio. Her work at Praekelt has exposed her to both the commercial dimension of th... Read More →
avatar for Sankalita Shome

Sankalita Shome

Chief Operating Officer, Aponjon, Dnet
Sankalita is the Chief Operating Officer of Aponjon, an mHealth initiative of Dnet. She is currently focusing on transitioning the funded Aponjon project into a social enterprise. She has experience in visualizing the utilization of modern technology for designing interve... Read More →


Tuesday May 16, 2017 14:15 - 14:55
1.05

Attendees (18)