2017 ICT4D Conference

OpenSRP is an open source mobile data platform to smartly manage the register data of frontline health workers (FHWs). It supports FHWs to deliver core interventions along the reproductive, maternal, neonatal and child health (RMNCH) continuum of care, as well as interventions and assessments for early childhood development (ECD). OpenSRP Indonesia has been deployed to several FHWs for the past 4 months with coaching for provider performance and service coverage; active feedback from the users has been incorporated. This has increased both FHWs’ performance and responsiveness and uptake of OpenSRP. Certain core components have proved exceptionally useful. First, the SMS texts for Service Reminder and Health Promotion (SRHP) are pushed automatically, not just to the clients, but also to the FHWs, and has helped increase on-time services at the facility. Second, real-time data sharing (RDS) has enabled multiple FHWs in the same area to coordinate with each other more efficiently. Third, the facial recognition and sharing (FRS) has been incorporated as a method for rapid client identification and data retrieval across the network. FHWs can easily search for the client’s record not only by typing their name/unique ID, but also by a rapid point-and-click face photo. The deployment of OpenSRP with SRHP, RDS and FRS innovations and active feedback on provider performance over 3 months involving 22 FHWs in intervention and 22 FHWs in control precedes a 6-month randomized controlled trial of OpenSRP with 40 FHWs that will cover ~5800 pregnant women and their children. It is expected to increase service coverage, reduce data duplication, facilitate simultaneous FHWs to monitor their clients, and provide coordination between FHWs on services provided to ensure optimal care and continuity for the client. Developing both rapid analysis processes and active evaluations that utilize the data from mHealth deployments is crucial for continuous quality improvement and sustainability of mHealth approaches. (supported by funds from the WHO-RHR & Qualcomm Wireless Reach initiative)