2017 ICT4D Conference

Service contracts could be expired, or not renewed, goods/services procurement status and progress might not be known to requesters, the contracts/procurement manager could leave the organization after implementing a system that does not make sense to future managers, records could be too numerous to manage effectively. This could result in costly, unintended renewals to automatically go into effect or certain services cancelled and penalties incurred due to contract’s expiry.

The heavy burden of contracts management—and the risk that purely human management poses—has led Egypt Country Program (CP) to implement their contracts tracking and alerting system.

This system offers the ability to input data related to the contracts so that information can be quickly discovered and alerts can be set to warn managers of impending important events. The data added to the system for tracking purposes also serves an additional purpose: to facilitate finding additional information about contracts and procurement cases (quotations receiving date, P.O./Service contracts issuing date, goods/service delivery date, service contracts end date, vendor, contracts status, etc.…). Lastly, that data can be aggregated in numerous ways to help give a bird's-eye view of the state of the contracts.

This system promised time savings for operations team, decreased the time and effort needed for service contracts & procurement case tracking, increased auditability, helped missing events deadlines, and improved accessibility for goods/service requesters to track their cases' status and progress in real time.

Join us in this session to learn more about Egypt Country Program (CP) used Service Contracts tracking and alerting system to keep track of their core contracts and procurement cases that keep their operations afloat.