Thursday, May 18 • 14:15 - 14:55
From global to local: Portraits of digital access and inclusion LIMITED

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In recent years, internet access has increased alongside rapidly expanding smartphone penetration in the developing world. And with this trend, there has been significant growth in the usage of internet-enabled messaging apps and social media coupled with exponential growth in digital content in these markets.

Within this consistent growth in usage and access there lays an immense amount of nuance around how individual users access and use internet-enabled devices, and how differences between cultural, linguistic and socioeconomic communities drive broader trends at country and regional levels. While each individual, demographic group and country-level ecosystem is different, the offline ‘usage gap’ is largely composed of people in lower income groups, living in rural locations with little or no digital infrastructure. The challenges of covering this population group go beyond the connectivity – content, end-user readiness, affordability and digital literacy are all key barriers beyond connectivity that the offline need to overcome to sustainably, successfully and safely go online.

What do we know today about what internet access, or lack of it, looks like at the individual user level? What are some of the nuances we’ve seen between user groups? What can we extrapolate to the country, regional or global levels? How do we successfully bridge the ‘usage gap’ in a market-driven, responsible way? What are some of the challenges facing the newly-online? What can we do as ICT4D practitioners to help solve them?

avatar for Adam Fivenson

Adam Fivenson

ICT New Business Specialist, DAI
Adam Fivenson is ICT New Business Specialist at DAI. Adam’s role is to integrate new technologies and methodologies like smartphone apps, text messaging, social media, human-centered design, hackathons and innovation competitions into DAI’s proposals and projects. Currently, Adam... Read More →
avatar for Rahul Shah

Rahul Shah

M4D Director - APAC, GSMA
For the past four years, Rahul has worked in GSMA's Mobile for Development (M4D) team, starting in the Utilities programme which supports the use of mobile to improve access to energy, water and sanitation services in underserved communities. He now has oversight of all M4D... Read More →
avatar for Charlotte Smart

Charlotte Smart

Digital Policy and Programmes Manager, DFID
Charlotte is a Digital Policy and Programmes Manager at the UK Department for International Development. Previously, she worked with consultancy Caribou Digital examining last-mile Internet connectivity in developing countries. She has undertaken research including implementing... Read More →
avatar for Kate Wilson

Kate Wilson

Chief Executive Officer, Digital Impact Alliance (DIAL)
Kate Wilson believes that digital technology products, new technology policies and updated business model practices are required to make transformative change in the lives of the under-served and decrease the growing digital divide. Kate joined DIAL in February, 2016 as its CEO to... Read More →

Thursday May 18, 2017 14:15 - 14:55 IST