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Monday, May 15 • 11:45 - 12:25
Moving beyond scale in digital solutions: what works and what doesn’t? FULL

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In this session, we learn from practitioners who have played key roles in successfully reaching the next milestone in digital solutions, especially past the 4-5 year mark of a service.  Challenges to reaching this stage may be a funding cliff, a leadership change, an expansion to a new market or location, new competition, or the entry of government into program ownership.  Deployments face common questions as they navigate transitions, with respect to their program strategy, business models, solution design, human capacity and regulatory policy.  BBC Media Action, the BBC’s international development charity, will discuss lessons learned about private and public sector business models from the national scale up of an mhealth service in India.  PATH, which leads the Better Immunization Data Initiative (BID) funded by the Bill and Melinda Gates Foundation, will discuss from the country perspective of Tanzania and Zambia its approach and lessons learned to make the program sustainable, including transitioning to government.  Esoko, a private for-profit social enterprise connecting smallholder farmers in Africa to agriculture markets, information and finance through simple mobile and web technologies, will share from a private sector perspective its lessons learned expanding across geographies following the 4-5 year mark of its service, and the approach to its business moving forward.


Sara Chamberlain

Head of Information Communication Technology, BBC Media Action
Sara Chamberlain is a Tech Laureate and the Head of Information Communication Technology for BBC Media Action in India. Sara is responsible for developing mobile services for base of the pyramid subscribers and community health workers at scale.  Sara has been at the forefront... Read More →
avatar for Melissa Johns

Melissa Johns

Senior Director, Insights and Impact, Digital Impact Alliance (DIAL)
Melissa Johns is the Senior Director for Insights and Impact at Digital Impact Alliance (DIAL).  In this role, Melissa leads DIAL’s overall research program, knowledge dissemination and influence agenda.   Melissa comes to DIAL after twelve years at the World Bank, where... Read More →
avatar for Hillary Miller-Wise

Hillary Miller-Wise

Founder and CEO, Tulaa
Fintech, VAS, m-agri
avatar for Chilunga Puta

Chilunga Puta

Director, BID Learning Network, PATH
Chilunga Puta, Director of the Better Immunization Initiative Learning Network (BLN), a program at PATH funded through a grant from the Bill and Melinda Gates Foundation, is an infectious disease research and public health practitioner with in excess of 20 years of experience working... Read More →

Monday May 15, 2017 11:45 - 12:25 IST